Our
Policies
At Milestone Mentoring, we prioritise the safety and well-being of all children and young people in our care. Our comprehensive policies cover safeguarding, Equality, Diversity and Inclusion, Complaints, and Privacy, ensuring that every staff member understands their role in creating a secure environment. These policies are designed to safeguard the young people and adults who work with them, to support healthy development, and promote positive outcomes for young people. By adhering to these guidelines, we are committed to upholding the highest standards of care and protection for those we support.
Complaints Policy
​Milestone Mentoring welcomes and encourages feedback of all kinds. If you have a complaint about our service or about any of our employees, not only do we want to resolve it to your satisfaction, but we also want to learn from it in order to improve our business and customer experience in the future.
